effective case management
"If therapy is to end properly...it needs to begin properly"
About our Effective Case Management Training:
The aim of our ECM training is to increase skills and confidence when dealing with time-limited clients and to make the sessions as effective as possible and impact upon positive outcomes.
Example Learning Outcomes of this course:
1 To learn some key models of focusing and how to close a session
2 To explore techniques used to focus sessions and manage expectations with clients
3 To develop skills on how to effectively manage and close down a case
4 To explore and practice methods on dealing with challenging clients around focus and timings
Contents of the course:
Course Information
All our courses run from 9.30am - 4.30pm and have regular breaks. Access and mobility is paramount to us and we encourage participants to bring any accessories to make their day as comfortable as possible. We will bring handouts and information and can provide copies of the slideshows in advance for anyone needing access to this information as well as being able to provide these in a variety of formats such as large font etc.
Open Course Costs: £200 per person*
In-House Costs: Please email us to let us know your training requirements and we will provide you with a quote within 48 hours.
(*please note concessions are available for students, charities or clients on our loyalty scheme. Please contact us to find out more.)
To book onto one of our courses please call one of our friendly team on 0203 0053247 or email us
We look forward to hearing from you!
The aim of our ECM training is to increase skills and confidence when dealing with time-limited clients and to make the sessions as effective as possible and impact upon positive outcomes.
Example Learning Outcomes of this course:
1 To learn some key models of focusing and how to close a session
2 To explore techniques used to focus sessions and manage expectations with clients
3 To develop skills on how to effectively manage and close down a case
4 To explore and practice methods on dealing with challenging clients around focus and timings
Contents of the course:
- How to begin sessions effectively
- How to negotiate with clients around expectations
- What skills are required for effective case management
- How to manage expectations through set number of sessions
- Key models of focusing and agenda mapping
- Effective Approaches in closing down sessions
- Challenges faced by clients and how to work with them
- Managing and recognising success and future resources for development for clients
Course Information
All our courses run from 9.30am - 4.30pm and have regular breaks. Access and mobility is paramount to us and we encourage participants to bring any accessories to make their day as comfortable as possible. We will bring handouts and information and can provide copies of the slideshows in advance for anyone needing access to this information as well as being able to provide these in a variety of formats such as large font etc.
Open Course Costs: £200 per person*
In-House Costs: Please email us to let us know your training requirements and we will provide you with a quote within 48 hours.
(*please note concessions are available for students, charities or clients on our loyalty scheme. Please contact us to find out more.)
To book onto one of our courses please call one of our friendly team on 0203 0053247 or email us
We look forward to hearing from you!
